Module 1: Introduction & Patient Workflow
Get oriented to the course, meet your instructors, and trace a patient's journey from scheduling through the healthcare revenue cycle.
What You'll Learn
- Course structure, grading, and expectations
- The full patient workflow lifecycle in a healthcare setting
- Key steps in the healthcare revenue cycle
- How to navigate EHR Go for the first time
Real-World Scenario
You just started as an administrative support specialist at Brooklyn Community Health Center. On Day 1, your supervisor walks you through how a patient flows from the waiting room through billing. By Thursday, you are logging in to EHR Go for the first time.
Lessons
Complete each lesson in order. Watch the video, review the notes, and finish the challenge.
Course Overview & Introduction
Welcome to Introduction to EHR. Review course requirements, assignments, and what to expect across the semester.
Patient Workflow & the Healthcare Revenue Cycle
Trace the path a patient takes through a healthcare encounter and learn how each step connects to the revenue cycle.
EHR Go Lab: Orientation & Navigation
Log in to EHR Go for the first time, explore the interface, and complete a guided workflow basics exercise.