SaaS in Action: Google Cloud Applications

Use Google Drive, Docs, Sheets, and Slides as a working example of software as a service, and understand what changes when the application lives in a browser.

By the end of this lesson you can

  • Navigate Google Drive and organize files in it
  • Create and edit documents, spreadsheets, and presentations in the browser
  • Explain how continuous saving and version history change your working habits
  • Identify what a browser-based application cannot do
📘 Reading Lesson

Lesson Notes

Read through the key concepts before you try the challenge.

A concrete example of the SaaS model

On the job

You work across two locations for Lakeside Medical Associates.

You start a document at the main office, continue on a tablet between sites, and finish at the second location. With files on a local drive that means emailing yourself three times and losing track of which copy is current. With a SaaS application there is only ever one document.

Your task: Use Google Workspace as a working example of everything the SaaS model implies.

Google Workspace is software as a service in its clearest form. Nothing is installed, the application updates itself, files live on the provider's servers, and any device with a browser and your credentials reaches the same document. Every characteristic from the SaaS lesson is directly observable here.

BehaviorDesktop applicationSaaS application
SavingYou press Ctrl+SContinuous and automatic
Version historyOnly if you saved copiesComplete, with named contributors
CollaborationOne editor at a time, or awkward mergingSeveral people editing simultaneously
UpdatesYou install themAlready applied when you open it
Working offlineNormalRequires setup and is limited
Where files liveYour driveThe provider's servers
What changes in a browser-based application

Continuous saving is the habit change that catches people. There is no unsaved state to abandon, so 'close without saving' does not exist as an escape route. Before experimenting on a document that matters, make a copy — File > Make a copy — because undo is your only other option.

A personal Google account is not an approved location for protected health information. Google Workspace can be configured to meet healthcare requirements under a business associate agreement, but a personal gmail.com account cannot, whatever its settings. This distinction matters more than any feature covered in this lesson.
Check your understanding

You want to try a substantial restructuring of a shared Google Doc, and you may want to abandon it. What should you do first?

Challenge

Apply what you've learned in this lesson.

Use the tools and observe the model in action.

  1. Create a folder structure in Google Drive matching the convention you designed in Module 3.
  2. Create a document, edit it over two sessions, then open File > Version history and restore an earlier version. Describe what you observed.
  3. Open the same document on a second device and confirm it is current. Note how long the change took to appear.
  4. List three things the browser version of Docs cannot do that Microsoft Word can, and say what you would do when you need one of them.

Finished this lesson?

Progress is saved in this browser only. It is not a grade — official progress lives in Brightspace.