Running Video Meetings Professionally

Learn how to show up, participate, and follow up on video meetings with confidence.

📘 Reading Lesson

Lesson Notes

Read through the key concepts before you try the challenge.

Real-World Scenario

You are asked to join and take notes in a TOR Tech client video call. Your camera and mic must be ready, and you need to project professionalism. A blurry background, background noise, or forgotten mute button can undermine the entire meeting.

Before, During & After the Meeting

A professional video meeting starts before you click 'Join.' Use this checklist to prepare and follow through:

  • Camera setup — position camera at eye level, ensure your face is well-lit from the front, use a clean or blurred background
  • Muting etiquette — join muted by default, unmute only when speaking, re-mute immediately after
  • Taking meeting notes — capture attendees, key discussion points, decisions made, and action items with owners and due dates
  • Screen sharing — test sharing before the meeting, close unneeded tabs, share only the specific window or tab needed
  • Following up — send a recap email within 24 hours with decisions and next steps clearly listed

AI Assist

💡 AI Task: Ask ChatGPT — "Create a meeting agenda template for a 30-minute client check-in meeting." Use the template as your starting point the next time you need to prepare for or facilitate a meeting.

Knowledge Check

When should you send a meeting recap email after a video call?

Challenge

Apply what you've learned in this lesson.

Write a post-meeting summary for a fictional 20-minute team meeting about planning a company event. Include the meeting date, attendees (use made-up names), at least 3 key decisions made during the meeting, and at least 3 next steps with an owner assigned to each.