Mail Merge Basics

Learn how to use Mail Merge in Word to automatically generate personalized letters, envelopes, and labels from a data source.

Video

Watch the lesson video, then complete the reading and challenge.

Lesson Notes

Read through the key concepts before you try the challenge.

What Is Mail Merge?

Mail Merge combines a letter template (the main document) with a list of recipients (the data source) to automatically produce personalized copies. It is commonly used for form letters, address labels, and name badges.

Step 1 – Start the Mail Merge

Go to Mailings → Start Mail Merge and choose the document type: Letters, Envelopes, Labels, or Email Messages. For this lesson, select Letters.

Start Mail Merge button on Mailings tab
Mail merge document type options

Step 2 – Select Recipients

Click Select Recipients on the Mailings tab. Choose Use an Existing List to connect an Excel spreadsheet or CSV file as your data source. Navigate to the file and click Open, then select the correct sheet.

Select Recipients menu options
Select Table dialog to choose the data sheet

Step 3 – Insert Merge Fields

Place your cursor in the document where you want personalized data (such as the recipient's name). Click Insert Merge Field on the Mailings tab and choose the field from your data source, such as FirstName or City.

Insert Merge Field button on Mailings tab
Merge field inserted in the letter template

Step 4 – Preview Results

Click Preview Results on the Mailings tab to see how the first recipient's data fills in. Use the arrow buttons to cycle through all records and confirm the merge looks correct.

Preview Results button
Letter preview with real recipient data filled in

Step 5 – Finish & Merge

Click Finish & Merge on the Mailings tab. Choose Edit Individual Documents to create a new document with all personalized copies combined, or Print Documents to send them directly to the printer.

Finish & Merge options menu
Final merged document with multiple personalized letters

Knowledge Check

What is the role of the data source in a Mail Merge?

Practice File

Download this file and follow along with the lesson.

Challenge

Apply what you've learned in this lesson.

Complete the following tasks:

  1. Open the letter template practice file and start a Letters mail merge.
  2. Connect the provided Excel data source file as your recipient list.
  3. Insert merge fields for FirstName, LastName, and City in the appropriate places in the letter.
  4. Use Preview Results to check that the first three records display correctly.
  5. Use Finish & Merge → Edit Individual Documents to produce the complete set of letters.