Workflow, Revenue Cycle & CPOE Review

Comprehensive review of patient workflow, revenue cycle management, clinical preauthorization, and CPOE before tackling advanced topics.

📘 Reading Lesson

Lesson Notes

Read through the key concepts before you try the challenge.

Key Concepts Review

Before moving into EHR databases and financial management, let's consolidate the core workflows you've studied so far.

  • Patient workflow: scheduling → registration → encounter → coding → billing
  • Revenue cycle: front-end (access) → mid-cycle (coding) → back-end (billing/collections)
  • Preauthorization: required for certain procedures, medications, and specialist referrals
  • CPOE: electronic order entry reducing medication errors and improving communication
These concepts are interconnected. A gap in any step of the workflow — registration error, coding mistake, or missing preauth — creates downstream revenue problems.

Challenge

Apply what you've learned in this lesson.